Ordering Information

PAYMENT

Our shopping cart offers several payment options, including PayPal and Apple Payments.

Payments are processed securely through our merchant service; we do not receive or store your credit card information.

We regret that we are unable to offer any type of in-house credit terms.  We must receive your payment before shipping your order.

RETURNS POLICY

If you are not satisified with your purchase, have received the wrong item(s), or the item(s) arrives damaged, we will gladly exchange the item or provide a refund (less S&H) provided the item(s) is returned to us unopened and unused within 30 days of purchase. Brett Holiday cards may be subject to a 15% re-stocking fee.

 

Shipping Information

GENERAL SHIPPING INFO

Orders usually ship within 1 to 3 business days, slightly longer in the event of weekday holidays.

 

Shipping Options

  • USPS First Class
  • USPS Priority Mail
  • UPS Ground
  • FedEx Ground

If expedited shipping is required, please contact us.

 

FAQ

A

Brett Cards are usually available for pre-sale in late May. Members of our email list, Brett Club, receive discount codes for early-bird orders at that time. Early-bird orders ship as soon as stock arrives in Autumn.

Brett Cards are usually in stock by October.

Q

When are Brett Cards available?

 

A

No, we are an online presence only.

Q

Do you have a physical store?

 

A

Unfortunately, we are not able to personalize orders at this time, but it's worth a try to contact a local print shop to see if they can help.

Q

Can I have my order personalized?

 

A

Yes! We are happy to ship to another address within the continental US. Just let us know where to ship your order. You can input the shipping address at checkout, or contact us before your order ships with the new address information.

Q

I am going to be traveling to another location when my order is meant to ship, and would like my order sent there instead of my home address. I this possible?

 

A

We're very sorry if you miss us - we are a 2-person operation with only 1 of us manning the office, and running business errands. It is hard to say exactly what time we are available, as it varies from day to day. But, please leave a message and we will ring you back as soon as we can.

Q

I tried to call, but keep getting the answering machine - is there a specific time to call when I can actually speak to someone?

 

Contact

For additional inquiries or comments, please contact us through this form, or by ringing us on (336) 790-6887.

 
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